1. Who We Are

This website is operated by Braidy.
If you have any questions about this policy or your personal data, you can contact us at:

Email: [your email address]

2. Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

• Your name
• Billing and delivery address
• Email address
• Phone number
• Payment details (processed securely by our payment provider)
• Order history
• Website usage data (via cookies or analytics)

This information is collected when you:

• Place an order
• Create an account
• Contact us
• Subscribe to emails
• Browse the website

3. How We Use Your Information

We use your information to:

• Process and deliver orders
• Provide customer support
• Send order confirmations and updates
• Improve our website and services
• Prevent fraud or misuse of our services
• Send marketing emails (only if you opt in)

We only use your data when we have a lawful reason to do so.

4. Payments

Payments are processed securely by third-party payment providers such as Stripe or PayPal. We do not store your full payment details.

Please review their privacy policies for more information:

Stripe: https://stripe.com/privacy

PayPal: https://www.paypal.com/privacy

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember items in your shopping cart
• Improve website performance
• Understand how visitors use the website
• Enable certain website functionality
• Some cookies are essential for the website to function properly.

You can control cookies through your browser settings.

6. Analytics

We may use tools such as Google Analytics to understand how visitors use our website. These tools collect anonymous usage information.

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

7. Marketing Emails

If you subscribe to our newsletter, we may send you updates, offers, or news about our products.

You can unsubscribe at any time by clicking the unsubscribe link in our emails.

8. Data Storage & Security

We take reasonable measures to protect your personal data. However, no internet transmission is completely secure.

We only keep personal data for as long as necessary to:

• Complete orders
• Meet legal or tax requirements
• Resolve disputes

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability

To make a request, contact us at [your email address].

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.